We ship 6 days a week. For fastest shipping, please pay with a major credit card or PayPal. Most orders can be shipped the same business day!
Customs, duty and other import related charges if collected in your country would be the responsibility of the buyer. Please note we do not "forge" international paperwork. An invoice stating the actual value will be included in each shipment. Please do not ask us to deviate from this policy.
We Have a Liberal Return Policy
Most items are returnable, but please note that these items cannot be returned due to sanitary considerations: 'opened' gift sets of soaps, lotions or perfumes and undergarments. We want you to be happy with your purchase. To that end, we offer a 14 day money back guarantee. If for some reason you are not satisfied, you may return it for a full refund of your purchase price, provided you follow the simple instructions below:
Request a Return Authorization Number
Email us and request a return authorization number within 14 days of receipt of the item. We will issue you one promptly. This is simply to make sure that we know your item is coming back and that it doesn't get lost in the shuffle.
Repackage and Return Item Within 14 Days
Carfully repackage the item the same way it was received. Write the return authorization number on the outside of the package. For your protection, please be sure to insure the package on its return trip, we cannot be responsible for loss or damage in transit. The item must be postmarked within 14 days of receiving your return authorization.
Items Must Be in Saleable Condition
The item must be returned in saleable condition. Keleka's Kollections.com cannot accept returns of items damaged after your receipt.
Items Must Be Returned in Full
Partial returns of matching sets will not be accepted.
Refund Will Be Issued Promptly
If payment was made by PayPal, your account will be credited the refunded amount. If you have paid by check or money order, you will receive a cashier’s check for the refunded amount.